> For the complete documentation index, see [llms.txt](https://test.genericgeopol.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://test.genericgeopol.com/general-information/appeals.md).

# Appeals

## Appeals

Use the [appeal ticket system](https://discord.gg/ECUmWzQ2yN) to challenge a staff decision. Community Managers review every appeal.

You can appeal:

* Mutes, timeouts, bans, and blacklists.
* A punishment you believe was issued unfairly.
* A staff decision that affected you or your faction.

This includes city marks. Appeal a city mark if it does not reflect the city's actual standard.

### Submit an appeal

Open an appeal ticket in Discord. Include the following details:

1. Your Minecraft username and Discord username.
2. The decision you are appealing and the staff member involved.
3. A short explanation with relevant screenshots, logs, or other evidence.

Keep your appeal factual and respectful. Do not open repeated tickets for the same decision.

### What happens next

Community Managers review the original decision and your evidence. They may uphold, change, or overturn the decision. Their decision is final.

Do not contact staff privately or pressure them while an appeal is open. New evidence can be added to the same ticket.

{% hint style="info" %}
Appeals review decisions. They do not excuse rule violations or abusive behaviour.
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://test.genericgeopol.com/general-information/appeals.md?ask=<question>&goal=<endgoal>
```

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